Last updated: 2024-10-03 This Privacy Policy explains how we, Hashtag Tech, collect, use, and protect your personal information when you use our platform. By using our service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information that you provide to us directly when you create an account, use our services (e.g., dragging elements, drawing, or writing), or contact us for support. This includes your name, email address, and any data created while using the platform.
2. How We Use Your Information
We use your personal information to provide and improve our services, process payments, offer support, and communicate with you regarding updates and notifications.
3. Sharing Your Information
We do not sell or share your personal data with third parties except for services necessary to operate the platform, such as payment processors (Paddle), cloud storage, and security services. We ensure these third parties are compliant with privacy regulations.
4. Data Protection
We implement robust security measures, such as encryption, to protect your data. However, no system is completely secure, and we cannot guarantee absolute security of your data.
5. Your Rights
You have the right to access, update, or delete your personal data at any time. Please contact us if you wish to exercise any of these rights.
6. Cookies
We use cookies to enhance your experience, such as remembering your session. You can choose to accept or reject cookies, but this may impact the platform functionality.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a revised date. Continued use of the platform constitutes your acceptance of the updated policy.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at help@elements.red.